@article{plaud:hal-03283963, TITLE = {{Bereavement meanings and the conditions for successful social support service encounters}}, AUTHOR = {Plaud, C{\'e}cile and Urien, Bertrand}, URL = {https://hal.science/hal-03283963}, JOURNAL = {{Journal of Services Marketing}}, PUBLISHER = {{Emerald}}, YEAR = {2021}, DOI = {10.1108/JSM-03-2020-0096}, KEYWORDS = {Interview ; Qualitative research ; Service encounter ; Baby boomers ; Well-being ; Social marketing}, HAL_ID = {hal-03283963}, HAL_VERSION = {v1}, }